Privacy Policy

Your privacy matters to us. This policy explains how KaufAI (“we”, “our”, or “us”) collects, uses, and protects your information when you use our website, mobile apps (iOS & Android), and eBay OAuth‑connected services. We comply with Apple App Store, Google Play Store, and eBay developer guidelines.

1. Data Collection

We collect information to provide and improve our marketplace management services:

• Account data: name, email address, and authentication credentials (via OAuth).
• Marketplace connection data: tokens, store identifiers, product listings, orders, and inventory (only from connected platforms).
• Usage & analytics: interaction with our app, features used, and performance metrics.
• Device information: IP address, device type, OS version, and unique identifiers for fraud prevention.

2. How We Use Data

• Operate, maintain, and optimize multi‑channel e‑commerce tools.
• Sync listings, orders, and inventory across connected platforms.
• Improve AI recommendations and marketplace analytics.
• Send service notifications, updates, and (with your consent) marketing communications.
• Prevent fraud, abuse, and ensure security.

3. Data Sharing

We never sell your personal data. Limited sharing occurs only:

• With connected marketplaces (e.g., eBay, Amazon) as required to sync listings and orders.
• With trusted service providers (hosting, analytics, email delivery) under strict confidentiality.
• If required by law or to protect our legal rights.

4. Security

We implement industry‑standard safeguards:

• All data encrypted in transit (TLS 1.3) and at rest (AES‑256).
• Access controls, monitoring, and regular security audits.
• OAuth tokens stored with additional encryption and short‑lived where possible.

5. Your Rights & Choices

• Access & correction: Review or update your account data anytime.
• Data deletion: Request account deletion – we’ll erase all associated data within 30 days (except where legally required).
• Opt‑out: Unsubscribe from marketing emails via the link in any message.
• Data portability: Export your data in a machine‑readable format upon request.

6. Cookies & Tracking

We use essential cookies for authentication and session management. We also use analytics cookies (first‑party) to improve our service. You can control cookie preferences in your browser settings. No third‑party advertising cookies are used.

7. Contact Us

For privacy questions, data requests, or concerns:

support@kaufai.com

Or write to: KaufAI Privacy Office, 123 AI Ave, Suite 400, San Francisco, CA 94105 (placeholder address).